Aircraft Operations Specialist

2 weeks ago


Lisle, Illinois, United States DISH Network Full time

Unlock Your Potential as an Aircraft Operations Engineer

About the Role:

This exciting opportunity at DISH Network is for an Aircraft Operations Engineer to join our Hughes Network Systems division. The successful candidate will be based in either Lisle, IL, or Germantown, MD.

Key Responsibilities:

  • Support and resolve complex aircraft connectivity issues by leveraging a comprehensive understanding of the system, encompassing hardware, software, and network requirements.
  • Act as a senior escalation point for tier 1 technical support teams, providing expert guidance and resolution.
  • Collaborate with the reliability team to track hardware failures and implement long-term solutions, ensuring optimal system performance.
  • Analyze various data sources, including performance metrics, tickets, and system logs, to identify systemic failure trends and optimize system efficiency.
  • Develop and implement automation requirements to optimize tools and improve operational effectiveness and efficiency.
  • Facilitate collaboration and alignment between critical departments, including engineering, development, and program management.
  • Work on-call, which may include nights, weekends, and holidays, to support 24/7 team operations.

Requirements:

  • Bachelor's degree in engineering, computer science, aviation, or a related field, or a combination of education and experience.
  • 5+ years of technical operations experience, preferably from an aviation-centric or satellite communications provider.

Preferred Qualifications:

  • Satellite Communications systems experience, particularly in GEO, MEO, and LEO environments.
  • Aviation software and hardware experience in installation, maintenance, and repair.
  • Network Operations background with major service provider experience.
  • Operations Management background from education or work experience.
  • Airline maintenance experience.

This role offers eligibility for a discretionary bonus, with funding based on company performance.

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