Customer Service Representative
5 days ago
We're a leading grocery retailer dedicated to making a positive impact in our communities. Our team members are the heart of our company, and we're committed to providing a supportive and inclusive work environment.
Job SummaryWe're seeking a highly motivated and customer-focused PT Service Associate to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting our sales floor operations.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a clean and safe store environment, including sweeping and mopping floors, emptying trash, and restocking shelves
- Support sales floor operations, including retrieving carts, restocking coolers, and collecting trash
- Perform other duties as assigned by management, including housekeeping and maintenance tasks
- Must be authorized to work in the U.S.
- Must be able to communicate and understand company policies and safety regulations
- Must meet the ergonomic and physical requirements for the position
- Must be able to use or learn to use the equipment and tools used to perform the job
- Must meet the company performance standards for the job, including regular attendance and completion of the company introductory period
- Shift hours: minimum 4-hour shifts or more depending on business needs
- Job cycles: continual max
- Lift/carry: 50 lbs.
- Stand 55%, sit 0%, walk 45%
- Category IV: lifting, carrying, P/P up to 50 lbs.
- Max pull static: 20 lbs.
- Team members are responsible for understanding company policy and procedures as promulgated in the policy and procedure manual and the team member handbook
The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.
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