DMV Customer Service Technician

3 weeks ago


Culpeper, Virginia, United States Virginia Jobs Full time
Job Title: DMV Customer Service Technician

We are seeking a highly skilled and customer-focused DMV Customer Service Technician to join our team at the Virginia Department of Motor Vehicles. As a DMV Customer Service Technician, you will be responsible for providing exceptional customer service to our clients, handling various customer transactions, and ensuring that our customers receive accurate and timely information.

Key Responsibilities:
  • Provide exceptional customer service to our clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Handle various customer transactions, including communicating policies, procedures, and regulations, issuing IDs, processing applications, administering vision, driver, and in-car road tests, and processing diverse vehicle registrations and titling, tax collection, and other DMV-related services.
  • Work collaboratively with our team to ensure that our customers receive accurate and timely information, and that our services are delivered in a professional and courteous manner.
  • Stay up-to-date with changes in policies, procedures, and regulations, and ensure that our customers are aware of these changes.
Requirements:
  • High school diploma or equivalent required.
  • Customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Ability to work independently and as part of a team.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • The chance to make a real difference in the lives of our customers.


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