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DMV Customer Service Representative

2 months ago

Culpeper, Virginia, United States Virginia Department of Human Resource Management Full time
Job Title: DMV Customer Service Technician

We are seeking a highly skilled and customer-focused individual to join our team as a DMV Customer Service Technician. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling various customer transactions, and ensuring that our services are delivered with the highest level of quality and professionalism.

Key Responsibilities:
  • Handle customer inquiries and provide accurate information regarding DMV policies, procedures, and regulations.
  • Process applications, issue IDs, and administer vision, driver, and in-car road tests.
  • Process diverse vehicle registrations and titling, tax collection, and other DMV-related services.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities.
  • Provide excellent customer service, resolving issues and concerns in a professional and courteous manner.
Requirements:
  • Customer service experience working in a fast-paced environment.
  • Excellent oral and written communication skills.
  • Flexibility to work M-F and Saturday.
  • Strong organizational, time management, problem-solving, and multitasking skills.
  • Ability to lift pounds.
What We Offer:
  • A competitive wage and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.