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Customer Service Front End Supervisor

2 months ago

Tallahassee, United States Bass Pro Shops Full time
Position Overview

As a Customer Service Front End Supervisor, you will play a crucial role in leading the daily operations of the front end team. Your primary responsibility will be to guide and support associates in delivering exceptional service to our customers.

Key Responsibilities
  • Team Leadership: Provide daily direction and motivation to front end associates, ensuring they understand their roles and responsibilities.
  • Merchandise Management: Oversee the presentation of merchandise, ensuring it is appealing and accessible to customers.
  • Inventory Oversight: Monitor inventory levels and assist in maintaining accurate stock records.
  • Sales Enhancement: Implement strategies to enhance sales and improve customer satisfaction.
  • Training and Development: Support the training of new associates and foster a collaborative team environment.
Qualifications

The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage a team effectively. Experience in retail or a similar environment is preferred.