Pharmacy Technician

2 days ago


Milwaukee, Wisconsin, United States Serve You Rx Full time
Job Title: Pharmacy Technician - Adjudication Specialist

Serve You Rx is seeking a highly skilled Pharmacy Technician to join our Member Services team as an Adjudication Specialist. As a key member of our team, you will play a vital role in ensuring the accuracy and efficiency of our prescription processing operations.

Key Responsibilities:

  • Accurately process patient prescriptions, including entering data into our pharmacy management system and verifying patient information.
  • Communicate with patients to obtain missing information and resolve prescription discrepancies.
  • Assist with inbound calls, providing exceptional customer service and answering member questions.
  • Process prescription refills, including creating orders and assessing special requests for prescription fulfillment.
  • Verify insurance coverage and process billing reports.
  • Maintain the security of patient health information in accordance with HIPAA regulations.

Requirements:

  • High school diploma or equivalent.
  • At least six months of experience working in a pharmacy, with direct patient contact.
  • One year of customer-facing experience in a related field, or similar experience preferred.
  • Active and valid Certified Pharmacy Technician license, licensed through the Pharmacy Technician Certification Board (PTCB).

About Serve You Rx:

Serve You Rx is a full-service pharmacy solutions provider based in Milwaukee, Wisconsin. We specialize in pharmacy benefit management, mail order services, and specialty medication management. Our team is dedicated to delivering exceptional customer service and ensuring the accuracy and efficiency of our prescription processing operations.

Why Join Our Team:

At Serve You Rx, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our benefits package includes medical, dental, vision, 401k, HSA, identity theft, and pet insurance, as well as 18 days of paid time off in your first year.


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