Customer Service Specialist

2 weeks ago


Cary, North Carolina, United States SIEMENS AG Full time
About Siemens Healthineers

We pioneer breakthroughs in healthcare, enabling access to care for more people around the world.

Our Mission

We strive to make a meaningful difference in people's lives by shaping the future of healthcare.

Job Summary

We are seeking a skilled Customer Service Engineer to join our team. As a Customer Service Engineer, you will be responsible for providing technical support and solutions to our customers, ensuring their medical equipment is functioning optimally.

Key Responsibilities
  1. Provide technical support and troubleshooting for medical equipment
  2. Collaborate with cross-functional teams to resolve customer issues
  3. Develop and implement solutions to improve customer satisfaction
  4. Stay up-to-date with industry trends and advancements
Requirements

To be successful in this role, you will need:

  • Strong technical knowledge of medical equipment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and critical thinking skills

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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