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Automotive Retail Sales Representative

2 months ago

Knoxville, Tennessee, United States Pull-A-Part Full time
Job Type: Full-time

Description:
"When your vehicle is out of order, your life is disrupted" - this is the principle we uphold at Pull-A-Part. We are currently seeking enthusiastic, goal-driven individuals who are passionate about assisting customers with their automotive challenges to fill the role of Retail Sales Associate.

Key Responsibilities:
As a Retail Sales Associate at our Pull-A-Part location, you will be responsible for the following:
  • Embrace a culture centered on "Safety First" and "Environmental Stewardship" while adhering to health and safety standards.
  • Approach daily tasks with a positive mindset, embodying our core values: Respect, Help, Learn & Grow.
  • Maintain the cleanliness and visual appeal of the facility and your workspace.
  • Engage with customers to provide friendly, helpful, and professional service.
  • Assist customers in utilizing our digital kiosks or mobile devices to access inventory.
  • Process transactions, including cash and credit card payments.
  • Handle car titles and related documentation efficiently.
  • Accurately enter data into our systems for record-keeping purposes.
  • Communicate warranty information and sales promotions to customers.
  • Achieve personal and team performance targets.
  • Adhere to company policies, safety guidelines, and standard operating procedures.
  • Participate in ongoing training and development opportunities.

Qualifications:
The ideal candidate will possess:
  • A commitment to delivering exceptional customer service.
  • Experience in retail or customer service environments.
  • Strong organizational and administrative skills, including cash handling.
  • The ability to thrive in a fast-paced, team-oriented setting.
  • Proficiency in computer usage and mobile device navigation.
  • The capability to multitask effectively.
  • Physical ability to stand, walk, bend, lift up to 50 lbs, and stretch as required.
  • Availability to work retail hours, including weekends and holidays.
  • Reliable transportation.

Preferred Qualifications:
  • Basic knowledge of automotive parts.
  • Experience in auto parts sales.
  • Fluency in both English and Spanish.

Benefits for Full-Time Team Members:
  • Medical Insurance: Affordable medical coverage for team members and their families.
  • Dental Insurance: Low-cost dental plans available.
  • Vision Insurance: Cost-effective vision coverage options.
  • Life Insurance: Complimentary life insurance for team members.
  • 401(k): Optional retirement plan with company matching contributions.
  • Paid Holidays & Vacation: Observance of 9 paid holidays and vacation time based on service length.
  • On-The-Job Training: Continuous training to enhance team member confidence and competence.
  • Employee Referral Program: Bonus opportunities for successful referrals.
  • Employee Assistance Program (EAP): Free confidential counseling services for mental health and wellness.

About Pull-A-Part:
Founded in 1997, Pull-A-Part is a family-owned business headquartered in Atlanta, Georgia, dedicated to serving the do-it-yourself used auto parts market. Our innovative operating system prioritizes customer service and environmental responsibility, transforming traditional junkyards into sustainable recycling businesses. We operate a network of used auto parts superstores nationwide, recognized for our commitment to resource conservation and pollution prevention.