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Maintenance Operations Manager

2 months ago

Rock Hill, South Carolina, United States Morgan Properties Full time
Job Summary

We are seeking a highly skilled Maintenance Operations Manager to join our team at Morgan Properties. As a key member of our facilities management team, you will be responsible for ensuring the physical aspects of our properties meet our company standards and applicable laws.

Key Responsibilities
  • Interview, hire, and train new team members to ensure a skilled and efficient maintenance team.
  • Develop and lead a team of maintenance technicians through diagnosing problems and providing effective solutions.
  • Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
  • Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
  • Establish and prepare a 24-hour on-call schedule for your team, and be personally available at all times in the event of snow and ice or other on-site emergencies.
  • Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
  • Manage and organize inventory of all maintenance materials.
  • Establish a preventive maintenance schedule, make-ready schedule, and general work order schedule for the team.
  • Regularly inspect community buildings, including vacant units.
  • Plan, assign, and direct the work of the maintenance team.
Requirements
  • Valid SC driver's license, good driving record, personal vehicle, and auto insurance.
  • Live within a 30-minute commute of the property.
  • HVAC/EPA/CFC certification.
  • Stellar communication and customer service skills.
  • 3 or more years of managerial experience, preferably at an apartment community.
  • High school diploma or general education degree (GED).
  • Ability to pass a criminal background check and drug screen.
Benefits
  • 100% rent discount.
  • Property staff shared renewal commissions.
  • $300 Morgan Essentials – paid quarterly.
  • On-call appreciation, $15/day for holding the on-call phone.
  • Employee referral payment program.
  • Educational enhancement program.
  • Medical, dental, and vision benefits.
  • Life/AD&D insurance.
  • Long and short-term disability.
  • Retirement plan – 401(k) plan.
  • Free access to pool and fitness center.
  • Additional employee discounts available.