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IT Support Specialist

2 months ago

New York, New York, United States LeadStack Inc. Full time
Job Title: IT Support Specialist

LeadStack Inc. is a leading provider of staffing services for a contingent workforce, partnering with renowned Fortune 500 brands worldwide.

Job Summary:

We are seeking an experienced IT Support Specialist to join our dynamic team at our headquarters office in NYC. As a key member of our IT operations team, you will provide technical support and assistance to our employees, ensuring seamless IT operations and a positive end-user experience.

Responsibilities:

  • Provide technical support and troubleshooting for hardware and software issues with Apple and Windows products
  • Deploy laptops and desktops using standard MDM tools
  • Support employees using AV systems onsite and remotely
  • Assist with AV setup for meetings and events
  • Manage inventory for hardware and software
  • Work on improving the End User experience

Requirements:

  • 2-3+ years of IT support experience
  • Networking skills and knowledge of servers, switches, WiFi
  • Experience with administration of Apple and Windows products
  • Experience with ITIL Service Desk software and Confluence
  • Strong troubleshooting skills for macOS hardware and software
  • Positive, service-oriented attitude
  • Effective problem-solving skills
  • Ability to lift heavy equipment as required

About LeadStack Inc.:

LeadStack Inc. is a highly respected company, recognized as a leader in providing staffing services for a contingent workforce. Our commitment to excellence has led us to partner with renowned Fortune 500 brands worldwide.

For more information on opportunities at LeadStack, visit our website.