Customer Care Specialist

4 days ago


Billerica, Massachusetts, United States Billerica Veterinary Hospital Full time

Our Vision:

Billerica Veterinary Hospital is committed to delivering exceptional care and service to our clients and their pets. We strive to create a warm and welcoming environment that makes every client feel valued and respected.

Job Description:

We are seeking a dedicated and detail-oriented individual to join our team as a Veterinary Client Service Representative. In this role, you will be responsible for managing client relationships, processing payments, and maintaining accurate records.

  • Developing strong relationships with clients through effective communication.
  • Processing payments and invoices in a timely manner.
  • Maintaining accurate client/patient information and medical records.
  • Providing education and guidance to clients on recommended products and services.

What We Offer:

In addition to a competitive salary, we offer a comprehensive benefits package, including paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, mental health support, parental leave, and generous pet discounts.



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