Pharmacy Automation Specialist

3 weeks ago


Bridgeville, Pennsylvania, United States AlixaRx Full time
Job Summary

We are seeking a highly skilled Pharmacy Service Technician to join our team at AlixaRx. As a Pharmacy Service Technician, you will play a critical role in ensuring the smooth operation of our automated dispensing units and providing exceptional customer service to our clients.

Key Responsibilities
  • Perform routine maintenance on automated dispensing units and medication rooms to ensure optimal performance and compliance with regulatory standards.
  • Provide timely and accurate documentation of all service events, service activities, and on-site training activities using our ticket tracking system.
  • Communicate effectively with external service experts to troubleshoot complex service issues and resolve them in a timely manner.
  • Review and evaluate automated dispensing unit functionality with nursing staff to ensure it meets their expectations.
  • Conduct periodic medical cart audits, remove expired medications, and flag reorder dates to maintain inventory accuracy.
  • Train and retrain staff on the proper use of automated dispensing units and pharmacy Standard Operating Procedures as needed.
  • Provide high-level customer service by responding promptly to requests from personnel at equipment placement locations and the central hub pharmacy location.
  • Perform on-call responsibilities as required and assist with pharmacy hub operations when necessary.
Requirements
  • High school diploma or general education degree (GED).
  • Licensed and/or registered with the State Board of Pharmacy and in good standing.
  • Minimum of one year experience in pharmacy or healthcare-related field.
  • Must meet all local health regulations, pass post-offer drug test, and pass post-employment physical exam if required.
  • Must have a valid driver's license with clean driving history, reliable transportation, and a personal auto insurance policy that meets minimum state guidelines and is endorsed to cover usage of the vehicle for work-related purposes.
Working Conditions

The Pharmacy Service Technician will work in a fast-paced environment with frequent interactions with nursing staff, external service experts, and other personnel. The successful candidate must be able to work independently and as part of a team, with excellent communication and problem-solving skills.



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