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Customer Service Representative

2 months ago


Peekskill, New York, United States Complete Solutions & Sourcing Full time
Job Overview

We are seeking a highly motivated and detail-oriented individual to join our customer service team at Complete Solutions & Sourcing. As a key member of our team, you will be responsible for providing exceptional customer experiences through proactive communication, problem-solving, and solution-oriented thinking.

Key Responsibilities
  • Manage a high volume of customer inquiries and concerns in a timely and professional manner.
  • Utilize critical thinking and creativity to resolve complex customer issues and provide tailored solutions.
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
  • Develop and maintain a deep understanding of our company's services and solutions to effectively communicate value to customers.
  • Stay up-to-date on industry trends and best practices to continuously improve customer service delivery.
About Us

Complete Solutions & Sourcing is a leading provider of commercial facilities-related services, specializing in solid waste and recycling solutions for commercial clients nationwide. Our company is committed to delivering exceptional customer service and building long-term relationships with our clients.