Patient Care Coordinator

3 weeks ago


Peekskill, New York, United States Sun River Health Full time

Job Summary
Sun River Health is seeking a Patient Representative/Front Desk Receptionist to provide patient-centered care and facilitate access to services in a pleasant, knowledgeable, and efficient manner. The ideal candidate will possess excellent interpersonal skills, be able to communicate effectively with a diverse population, and have a strong understanding of patient registration and appointment processes.

Key Responsibilities
Assist with daily reception activities and ensure all processes needed for patient services are initiated
Communicate effectively with team members and patients regarding all aspects of service
Responsible for telephone and mail contact with patients
Schedule appointments, collect fees, and explain services and charges to patients
Distribute materials to patients, including patient satisfaction cards and patient rights information
Verify insurance and set fees based on the sliding scale fee

Requirements
High School diploma or equivalent
2-4 years of work-related experience
Bilingual in English and Spanish (orally and written)
Ability to work in a fast-paced environment and provide excellent customer service

About Sun River Health
Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia, and Westchester County. We are committed to increasing access to comprehensive primary and preventive health care and improving the health status of our community, especially for the underserved and vulnerable.



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