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Customer Experience Specialist

2 months ago

San Fernando, California, United States Domino's Franchise Full time
Job Description

About the Company

Domino's Pizza is a leading pizza delivery company with a strong presence in the Los Angeles and Fresno markets. We are a dynamic and growing organization with opportunities for career advancement and professional development.

About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with team members to achieve sales and customer satisfaction goals
  • Operate a cash register and process transactions accurately
  • Maintain a clean and safe working environment

Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer

  • A competitive hourly wage and opportunities for overtime
  • A comprehensive training program to help you succeed in your role
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for career advancement and professional development