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IT Project Manager

2 months ago

New York, New York, United States Cinter Career Full time
Position Overview

Cinter Career is looking for an IT Project Leader specializing in server management.

  • Client Type: Japanese IT firm
  • Location: New York, NY
  • Compensation: $65,000 - $80,000 annually with comprehensive benefits and 401K options

Key Responsibilities:

  • Deliver exceptional customer service by providing direct IT assistance and supporting various projects under the guidance of the Project Manager.
  • Foster high standards of customer service, ensuring timely responses and offering expert advice on general support matters.
  • Implement quality service protocols for customer interactions, service completion, and overall satisfaction.
  • Travel to client sites and data centers for hands-on tasks.
  • Engage with external vendors to oversee project management.
  • Collaborate with distributors and manufacturers to resolve technical issues.
  • Analyze and identify patterns in issue reporting, proposing preventative measures and developing new procedures as necessary.
  • Investigate potential security incidents or vulnerabilities flagged by security teams.
  • Perform additional tasks as assigned by the Department Director.

Qualifications:

  • Proven experience in design and implementation of technologies such as Virtual Machines (vSphere, Hyper-V), Windows Virtual Desktop, Windows Server (Active Directory, File Server, Exchange, MS 365), Unix Server (Redhat, SMTP Server), Cloud Solutions (AWS), and Authentication Infrastructure (SSO, ADFS).
  • Strong troubleshooting capabilities in areas like Active Directory, GPO, Authentication, Access Privilege, and Mail Protocols (SMTP, MAPI over HTTP).
  • Solid foundation in information security principles.

Education & Skills:

  • Bachelor's degree in Computer Science or a related discipline.
  • Certifications such as MCP and AWS are advantageous.
  • Excellent communication skills in English, both written and verbal, to effectively support clients, report to management, and collaborate with team members.

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