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Automotive Service Advisor
4 weeks ago
Brakes Plus is seeking a highly motivated and experienced Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, managing the service team, and ensuring that our customers receive the highest level of service.
Key Responsibilities:- Directly work with customers to understand their needs and provide solutions
- Create a highly motivated team environment and lead by example
- Supervise technicians and service personnel, planning and scheduling their duties
- Coach service department teammates on operational issues and provide feedback
- Evaluate performance and productivity of service department personnel
- Manage parts inventory and outside purchases
- Ensure store safety and compliance with company safety procedures
- Outstanding leadership and store management skills
- Ability to work in a fast-paced environment and prioritize tasks
- Highly organized and detail-oriented with excellent communication skills
- Minimum of 2 years' experience in a Service Advisor/Writer role
- Proven track record of exceeding business objectives
- Competitive salary range: $40,000 - $60,000 per year
- Comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan
- Opportunities for professional growth and development