Community Association Manager

5 days ago


Naples, Florida, United States RealManage Full time
Job Title: Community Association Manager

We are seeking a highly skilled and experienced Community Association Manager to join our team at RealManage. As a key ambassador of our company, you will be responsible for managing and operating a portfolio of community associations, providing exceptional customer service, and ensuring the successful daily operations of our communities.

Key Responsibilities:
  • Manage and operate a portfolio of community associations, ensuring compliance with state and regulatory agency statutes and community documents, policies, and procedures.
  • Provide weekly updates and ongoing reporting to the Board of Directors regarding collections, ACC requests, compliance, service requests, and work order activity.
  • Assist the Board with the selection of contractors and insurance carriers to maintain and protect the community.
  • Oversee and approve payment of vendors providing service to the community association.
  • Develop and submit a complete and accurate annual budget, meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
  • Work with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing.
  • Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
Requirements:
  • Florida state community association manager license required.
  • High school diploma or GED required. Associate or higher degree highly preferred.
  • Minimum of one (1) year managing Homeowner Associations (HOAs) required.
  • CAI designation(s) strongly preferred.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Benefits:
  • $60,000 to $70,000, depending on education and experience.
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Life and Disability Insurance.
  • HSA (Required High Deductible Medical Plan to be eligible).
  • FSA.
  • Education Reimbursement.
  • 401K matching.
  • Employee Assistance Program (EAP).
  • 11 paid Holidays.


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