Customer Care Coordinator

3 weeks ago

Alpharetta GA USA, United States Jackson + Coker Full time
About the Role

Jackson + Coker is a leading healthcare staffing firm with a nationwide presence, specializing in locum tenens, locums-to-permanent, and telehealth staffing. We partner with healthcare organizations to find the right physicians and advanced practitioners to deliver high-quality patient care.

Job Summary

The Customer Care Coordinator is a key role that involves reviewing provider information, evaluating customer care department processes, and ensuring seamless onboarding experiences for clients. This position requires excellent customer service, organizational, and time management skills, as well as the ability to multitask and work independently.

Key Responsibilities
  • Pre-populate CVs and provider information into the company database
  • Request, collect, and map client applications into the database
  • Outreach to providers for discrepancies and missing information
  • Communicate with clients via phone and email to determine preferences and maintain database checklists
  • Review and understand trends to maintain department success
What We Offer

Jackson + Coker is a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all associates. We offer a range of benefits, including medical, dental, vision, disability, and life insurance, as well as a company-sponsored 401K plan with matching funds. Our associates also enjoy access to state-of-the-art facilities, including a gym, pool, and on-site restaurants.

Requirements
  • Excellent customer service and organizational skills
  • Ability to work under pressure and sustain a fast-paced work environment
  • Strong verbal and written communication skills
  • Knowledge of Microsoft Word, Excel, and Outlook
  • Bachelor's degree preferred and/or relevant experience
EEO Statement

Jackson + Coker is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability, or protected veteran status.

  • Customer Care Coordinator

    2 weeks ago

    Alpharetta, GA, USA, United States Jackson + Coker Full time

    OverviewJackson + Coker is a leading healthcare staffing firm with a strong national presence, specializing in locum tenens, locums-to-permanent, and telehealth staffing. We partner with healthcare organizations to find top physicians and advanced practitioners for quality patient care.Job SummaryThe Customer Care Coordinator plays a critical role in the...

  • Customer Care Coordinator

    1 month ago

    Alpharetta, United States Jackson Healthcare Full time

    Overview Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is...

  • Customer Care Coordinator

    1 month ago

    alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    4 weeks ago

    Alpharetta, United States Jackson Healthcare Full time

    Overview Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is...

  • Customer Care Coordinator

    2 weeks ago

    alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    2 months ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    2 months ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    2 months ago

    Alpharetta, United States Jackson + Coker Full time

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care. The Customer Care Coordinator is accountable for...

  • Customer Care Coordinator

    7 days ago

    Alpharetta, United States LocumTenens Full time

    Job OpportunityAt LocumTenens.com, we are committed to delivering exceptional customer care and hospitality services to our providers and clients in the locums industry. As a Customer Care Coordinator, you will play a vital role in supporting our production teams by processing bookings and contracts, tracking booking information, and assisting with drafting...

  • Medical Case Coordinator

    6 days ago

    Alpharetta, GA, USA, United States Care Connect Medical Full time

    Job SummaryThe Medical Case Coordinator at Care Connect Medical serves as a vital link between patients, providers, and our organization. This role requires a highly organized individual with exceptional communication skills, able to ensure seamless interactions and efficient scheduling. Key responsibilities include generating and analyzing daily reports,...

  • Customer Care Coordinator

    3 days ago

    Alpharetta, United States Jackson + Coker Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Care Coordinator to join our team at Jackson + Coker. As a key member of our Customer Care Department, you will be responsible for ensuring the smooth onboarding process for our healthcare providers.Key ResponsibilitiesPre-populate provider information into our company...

  • Care Coordinator

    2 weeks ago

    Alpharetta, Georgia, United States Care Lync Georgia Full time

    Job Title: Care CoordinatorAbout Care Lync GeorgiaCare Lync Georgia is a leading Social Services agency dedicated to providing Support Coordination services to adults with Intellectual, Developmental, and Physical Disabilities, as well as Autism Spectrum Disorder. Our mission is to empower individuals to live independently in their communities.Job SummaryWe...

  • Care Coordinator

    3 months ago

    Alpharetta, United States Care Lync Georgia Full time

    About UsCare Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder who are enrolled in the Department of Human Services, Medicaid Waiver Program. Our Support Coordinators work with...

  • Customer Care Coordinator

    3 weeks ago

    Alpharetta, United States Jackson Healthcare Full time

    About the RoleThe Customer Care Coordinator plays a vital role in the success of Jackson + Coker, a leading healthcare staffing firm. This position is responsible for ensuring seamless provider onboarding, data entry, and pre-screening processes.Key ResponsibilitiesPre-populate provider information into the company database, ensuring accuracy and...

  • Customer Care Specialist

    4 weeks ago

    Alpharetta, GA, USA, United States F & I Sentinel Llc Full time

    Job SummaryWe are seeking a highly skilled Customer Care Specialist to join our team at F & I Sentinel Llc. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely resolution of their queries and concerns.Key ResponsibilitiesCommunicate Effectively: Initiate outbound...

  • Customer Experience Coordinator

    1 month ago

    Alpharetta, United States Empower Brands Full time

    JANPRO Customer Experience Coordinator Location: Empower Brands Alpharetta, GA office Job Overview: JAN-PRO is seeking a detail-oriented and proactive Brand Customer Experience Coordinator to support our brand management team. This role involves combining administrative tasks with brand coordination responsibilities to ensure the effective execution of...

  • Nurse Coordinator

    4 weeks ago

    Alpharetta, GA, USA, United States Crossover Health Full time

    About Crossover HealthCrossover Health is a pioneering healthcare organization that is revolutionizing the way healthcare is delivered. Our mission is to create a healthcare system that is centered around the patient, with a focus on prevention, wellness, and personalized care. We are committed to delivering high-quality, patient-centered care that is...

  • Customer Experience Coordinator

    4 weeks ago

    Alpharetta, United States Empower Brands Full time

    Job Title: Customer Experience CoordinatorAbout the Role:We are seeking a highly motivated and detail-oriented Customer Experience Coordinator to join our team at Empower Brands. As a key member of our brand management team, you will play a crucial role in ensuring the effective execution of our marketing strategies, customer experience, and operational...

  • Customer Experience Coordinator

    3 weeks ago

    Alpharetta, United States Empower Brands Full time

    JANPRO Customer Experience Coordinator Location: Empower Brands Alpharetta, GA office Job Overview: JAN-PRO is seeking a detail-oriented and proactive Brand Customer Experience Coordinator to support our brand management team. This role involves combining administrative tasks with brand coordination responsibilities to ensure the effective execution of our...

  • Nursing Home Care Coordinator

    3 weeks ago

    Alpharetta, GA, United States Crossover Health Full time

    About Crossover HealthCrossover Health is revolutionizing the future of healthcare by delivering a comprehensive, team-based medical group model that prioritizes wellbeing and prevention. Our innovative Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation, and more, providing care in a variety of...