Customer Service Associate
7 days ago
We are seeking a highly motivated and customer-focused Financial Service Associate to join our team at Five County Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, helping them achieve their financial goals, and contributing to the growth and success of our organization.
Key Responsibilities- Provide personalized service to members, answering their questions and addressing their concerns in a professional and courteous manner.
- Process transactions, open new accounts, and assist members with various account requests and inquiries.
- Identify and cross-sell products and services that meet the financial needs of our members, promoting the credit union's offerings and building strong relationships.
- Assist with member onboarding, ensuring a seamless and efficient experience for new members.
- Maintain accurate and up-to-date records, ensuring confidentiality and compliance with regulatory requirements.
- Collaborate with colleagues to achieve team goals and objectives, fostering a positive and supportive work environment.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Basic math and computer skills, with proficiency in Microsoft Office and other relevant software.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work a variety of shifts, including weekends and holidays, as needed.
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a team-oriented culture.
- A chance to make a real difference in the lives of our members and the community we serve.
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