Security Operations Center Supervisor

5 days ago


Arlington, Virginia, United States Sibylline Ltd Full time

Sibylline Ltd is a leading intelligence and strategic risk consultancy in the security sector. We support businesses, governments, and NGOs through high-quality risk analysis, due diligence, and consultancy services.

About the Company

Our firm provides an innovative, entrepreneurial, and fast-growing working environment, offering employees exposure to high-profile clients and challenges. We aim to help our employees build their own personal profiles as well-regarded analysts within the broader industry.

We are looking for an experienced Global Security Operations Center (GSOC) Supervisor to join our team. As a GSOC Supervisor, you will lead a team of Operators responsible for access control, alarm monitoring, customer service, incident management, and other tasks as needed.

Key Responsibilities
  • Draft and distribute stakeholder notifications
  • Triage and manage incidents that cause business disruptions
  • Develop and mentor Operators through coaching and feedback
  • Oversee quality control and oversight for all production, support, and staffing functions
  • Work with the Operations Manager to identify process and quality improvements
Requirements
  • Bachelor's Degree in Criminology, Political Science, Business Management, Criminal Justice, Communications, Sociology, or other related degree
  • Experience managing or leading others
  • Excellent written and verbal communication skills
  • Ability to multitask in a fast-paced work environment
Additional Information

The remuneration for this role is negotiable based on qualifications, skills, and experience. The estimated salary range for this position is between $70,000-$90,000 per annum.



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