Security Operations Center Supervisor
5 days ago
Sibylline Ltd is a leading intelligence and strategic risk consultancy in the security sector. We support businesses, governments, and NGOs through high-quality risk analysis, due diligence, and consultancy services.
About the CompanyOur firm provides an innovative, entrepreneurial, and fast-growing working environment, offering employees exposure to high-profile clients and challenges. We aim to help our employees build their own personal profiles as well-regarded analysts within the broader industry.
We are looking for an experienced Global Security Operations Center (GSOC) Supervisor to join our team. As a GSOC Supervisor, you will lead a team of Operators responsible for access control, alarm monitoring, customer service, incident management, and other tasks as needed.
Key Responsibilities- Draft and distribute stakeholder notifications
- Triage and manage incidents that cause business disruptions
- Develop and mentor Operators through coaching and feedback
- Oversee quality control and oversight for all production, support, and staffing functions
- Work with the Operations Manager to identify process and quality improvements
- Bachelor's Degree in Criminology, Political Science, Business Management, Criminal Justice, Communications, Sociology, or other related degree
- Experience managing or leading others
- Excellent written and verbal communication skills
- Ability to multitask in a fast-paced work environment
The remuneration for this role is negotiable based on qualifications, skills, and experience. The estimated salary range for this position is between $70,000-$90,000 per annum.
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