Customer Service Representative
2 months ago
Job Summary: We are seeking a highly skilled Guest Service Expert to join our team at Smashburger. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.
Key Responsibilities:
- Provide Gold Standard service to each guest, ensuring their needs are met and exceeded.
- Be knowledgeable about our menu items and make recommendations to guests.
- Process POS transactions accurately and follow cash handling procedures.
- Personalize food delivery to each guest, ensuring their meal is prepared to their liking.
- Visit tables after food delivery to ensure guests have everything they need.
- Maintain a clean and organized restaurant environment at all times.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Knowledge of food safety and sanitation procedures.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
- A competitive hourly rate.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment.
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