Customer Service Representative

2 months ago


Arvada, Colorado, United States Smashburger Full time

Job Summary: We are seeking a highly skilled Guest Service Expert to join our team at Smashburger. As a key member of our staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities:

  • Provide Gold Standard service to each guest, ensuring their needs are met and exceeded.
  • Be knowledgeable about our menu items and make recommendations to guests.
  • Process POS transactions accurately and follow cash handling procedures.
  • Personalize food delivery to each guest, ensuring their meal is prepared to their liking.
  • Visit tables after food delivery to ensure guests have everything they need.
  • Maintain a clean and organized restaurant environment at all times.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of food safety and sanitation procedures.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.


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