Policy Administration Specialist

1 week ago


Omaha, Nebraska, United States State Farm Insurance Full time

About the Job

As an Office Representative at State Farm Insurance, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be responsible for assisting customers with their insurance needs, providing exceptional service, and ensuring that their queries are addressed promptly.

Responsibilities

  • Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
  • Process insurance policy changes and updates, ensuring accuracy and efficiency.
  • Handle incoming and outgoing phone calls, emails, and other correspondence.
  • Maintain accurate and organized customer files, adhering to company standards.
  • Prepare and process insurance quotes and applications, collaborating with team members as needed.
  • Promote and cross-sell insurance products and services, identifying opportunities to enhance customer value.
  • Assist with claims processing and follow-up, ensuring seamless resolution.

Benefits

As an Office Representative at State Farm Insurance, you can expect a competitive salary range of $55,000 - $75,000 per year, depending on location and experience. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.



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