Customer Service Expert

3 weeks ago


Portland, Oregon, United States Oregon Spice CO Inc Full time

At Oregon Spice Company, we are seeking a skilled Customer Service Expert to join our team. This role plays a key part in ensuring the efficient processing of customer orders while maintaining high standards for accuracy, communication, and problem-solving.

Responsibilities:
  • Receive and Process Orders
  • Communicate with Customers
  • Coordinate with Production
  • Update Pricing in ERP
  • Answer and Direct Calls
  • Quote Freight Shipments
  • Invoice and Payment Processing
  • Support Sales Team
  • Customer Complaints
  • File Order Invoices
  • Month-End Order Review

We offer a comprehensive compensation package, including an estimated $45,000 - $60,000 per year, depending on experience. Additional benefits include medical and vision insurance with employer contributions, 100% employer-paid dental and life insurance, short-term disability and AD&D insurance, and an employer-matched 401(k) retirement savings plan.



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