Customer Acquisition Specialist

4 days ago


Oklahoma City, Oklahoma, United States Elara Caring Full time
About Elara Caring

At Elara Caring, we're committed to delivering unparalleled care to patients in the comfort of their own homes. As a leading home care provider, we're dedicated to making a meaningful difference in the lives of our patients and their families.

Job Overview

We're seeking an experienced Intake Sales Specialist to join our team. In this role, you'll play a critical part in converting patient referrals into actual admissions, working closely with internal and external stakeholders to ensure seamless communication and continuity of care.

This is a full-time position, Monday through Friday, 8:00am-5:00pm, with a salary range of $16-20 per hour (based on experience) plus a $500 sign-on bonus. This role is based in OKC, Broken Arrow, or St. Louis, MO.

Key Responsibilities
  • Receive, interpret, and manage patient referrals to convert them into actual admissions
  • Work the pending list to identify opportunities to improve conversion rates
  • Respond to internal and external customer needs, ensuring satisfaction and requirements are met
  • Maintain organized systems and effective communication to deliver continuity of patient care
  • Process referral information into company database software applications according to administrative policy
  • Attend on-site meetings with branches and referral sources as requested by sales and/or referral sources
Requirements
  • High School Diploma or GED
  • 1 year of healthcare experience and knowledge of medical terminology
  • Proficient with Microsoft Office Suite and data entry
  • Demonstrates excellent customer service skills
  • Associate's degree in healthcare preferred
Benefits
  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance
EEO Statement

We're proud to be an equal opportunity workplace and value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.



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