Customer Acquisition Specialist
4 days ago
At Elara Caring, we're committed to delivering unparalleled care to patients in the comfort of their own homes. As a leading home care provider, we're dedicated to making a meaningful difference in the lives of our patients and their families.
Job OverviewWe're seeking an experienced Intake Sales Specialist to join our team. In this role, you'll play a critical part in converting patient referrals into actual admissions, working closely with internal and external stakeholders to ensure seamless communication and continuity of care.
This is a full-time position, Monday through Friday, 8:00am-5:00pm, with a salary range of $16-20 per hour (based on experience) plus a $500 sign-on bonus. This role is based in OKC, Broken Arrow, or St. Louis, MO.
Key Responsibilities- Receive, interpret, and manage patient referrals to convert them into actual admissions
- Work the pending list to identify opportunities to improve conversion rates
- Respond to internal and external customer needs, ensuring satisfaction and requirements are met
- Maintain organized systems and effective communication to deliver continuity of patient care
- Process referral information into company database software applications according to administrative policy
- Attend on-site meetings with branches and referral sources as requested by sales and/or referral sources
- High School Diploma or GED
- 1 year of healthcare experience and knowledge of medical terminology
- Proficient with Microsoft Office Suite and data entry
- Demonstrates excellent customer service skills
- Associate's degree in healthcare preferred
- Competitive compensation package
- Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
- Opportunities for advancement
- Comprehensive insurance plans for medical, dental, and vision benefits
- 401(K) with employer match
- Paid time off, paid holidays, family, and pet bereavement
- Pet insurance
We're proud to be an equal opportunity workplace and value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.
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