Customer Service Team Lead

1 week ago


Hilliard, Ohio, United States Floor & Decor Full time
Customer Service Supervisor Opportunity

Floor & Decor is seeking a skilled Customer Service Supervisor to join our team. As a key member of our store operations team, you will be responsible for managing a dynamic team of customer service associates and overseeing various aspects of store operations, including cashiering, returns, cash office functions, and inventory management.

Key Responsibilities:
  • Supervise and manage a team of customer service associates to ensure excellent customer service and a positive shopping experience.
  • Oversee inventory management, including receiving, stocking, and maintaining inventory levels.
  • Ensure accurate and efficient cashiering and returns processes.
  • Support e-commerce operations and ensure seamless customer experience across all channels.
  • Audit reports to ensure accuracy and compliance with company policies.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.



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