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Customer Service Representative

2 months ago

Hilliard, Ohio, United States Michaels Stores Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Weekday Seasonal Sales Associate at Michaels Stores. As a key member of our sales team, you will be responsible for providing an exceptional shopping experience for our customers, ensuring a fast and friendly checkout process, and maintaining a well-organized store environment.

Key Responsibilities

  • Provide excellent customer service, answering questions and helping customers locate products
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Maintain a clean and organized store environment, adhering to company standards and procedures
  • Participate in visual merchandising and inventory management to ensure a visually appealing store display
  • Collaborate with colleagues to achieve sales goals and promote a positive store culture

Requirements

  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including weekends and holidays
  • Strong communication and interpersonal skills
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Discounts on store merchandise and services