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Customer Service Manager

2 months ago


Hilliard, Ohio, United States Burlington Full time
Customer Service Lead at Burlington

As a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences across our frontlines. Your responsibilities will include:

Key Responsibilities:
  • Directing cashier coverage and customer flow to optimize service efficiency
  • Collaborating with the management team to communicate promotions and company updates
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions
  • Supporting training initiatives for team members

By joining our team, you will have the opportunity to develop your leadership skills and contribute to the success of our customer-centric organization.