Technical Support Specialist
1 week ago
AWS Elemental is a leading supplier of software-defined video solutions for multiscreen content delivery. We're seeking a highly skilled Technical Support Engineer to join our Global Technical Support Team.
Job DescriptionThis role involves owning customer issues throughout their lifecycle, providing knowledgeable and responsive technical support to enterprise customers. Our customers include small and large enterprises with on-premises and cloud-based workflows. As a Technical Support Engineer, you'll be responsible for issue investigation, identifying software defects, and researching innovative technologies.
Key Responsibilities:- Track, investigate, and resolve customer questions and issues by phone and email at various levels of complexity and customer impact.
- Act as an escalation point for complex issues that potentially span multiple external and internal organizations.
- Communicate directly with internal organizations to complete root cause analyses, issue investigation, workarounds, and defect resolution.
We're looking for candidates with a Bachelor's degree in computer science, engineering, mathematics, or equivalent. You should have 3+ years of experience working in enterprise-level technical/customer support, Linux operating systems, LAN configuration, Internet protocols, server applications, and related troubleshooting tools.
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Technical Support Specialist
4 weeks ago
Herndon, Virginia, United States Acclaim Technical Services Full timeJob OverviewAcclaim Technical Services is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies.We are actively hiring a Technical Support Specialist with TS/SCI clearance and polygraph to join our Alder Division working in Northern VA.The qualified candidate will provide support to a telephone and...
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Technical Support Specialist
2 weeks ago
Herndon, Virginia, United States ISI Enterprises Full timeOverviewWe are seeking a highly skilled Technical Support Specialist to join our team at ISI Enterprises. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of their issues and maintaining a high level of customer satisfaction.
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Technical Support Specialist
5 days ago
Herndon, Virginia, United States Global Alliant Inc Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Global Alliant, Inc. in Richmond, VA.The successful candidate will have expertise in help desk, CRM, knowledge base and business requirements development.Salary: $55,000 - $65,000 per yearThis role offers a unique opportunity to work with a dynamic company that...
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Technical Support Specialist
7 days ago
Herndon, Virginia, United States ISI Enterprises Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our IT support team. This position is ideal for individuals passionate about technology and eager to develop their technical, networking, and compliance knowledge.Key Responsibilities:Microsoft Office 365 Support: Provide basic user support for email,...
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Technical Support Specialist
4 days ago
Herndon, Virginia, United States Twinn Intelligence Group Full time**Company Overview**Twin Intelligence Group, a leading provider of innovative solutions, is seeking a skilled Customer Support Specialist to join their team in Herndon, Virginia.
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Technical Support Consultant
4 days ago
Herndon, Virginia, United States Amazon Full timeAverage salary for this role is around $74,100/year in the United States. Industry analysts have said, "Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers."About the TeamWe are seeking a Telecom Support Specialist to join our team to help us support and expand the Amazon Connect...
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Technical Network Solutions Specialist
2 weeks ago
Herndon, Virginia, United States Acclaim Technical Services Full timeWe are seeking a highly skilled Network Engineer to join our team at Acclaim Technical Services. In this role, you will be responsible for designing and implementing secure and efficient network architectures, as well as analyzing and optimizing network system performance.About the JobThis is an excellent opportunity for a Network Engineer who is passionate...
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Lead Technical Specialist
1 week ago
Herndon, Virginia, United States ManTech Full timeJob DescriptionWe are seeking a highly skilled Lead Technical Specialist to join our team at ManTech. As a key member of our team, you will be responsible for providing technical expertise and guidance to support the successful delivery of projects.Key Responsibilities:Provide technical expertise and guidance to support the successful delivery of...
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Technical Specialist
2 weeks ago
Herndon, Virginia, United States MAXAR Full timeGrow with UsAt Maxar Technologies, we're committed to empowering our employees to reach their full potential. As a Technical Specialist, you'll have the opportunity to collaborate with a talented team of engineers and developers to design and develop innovative software solutions that drive business growth.Key Responsibilities:Collaborate with...
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IT Support Specialist
2 weeks ago
Herndon, Virginia, United States Small Business Administration Full timeAbout the RoleAs an IT Support Specialist with the Small Business Administration, you will play a critical part in providing technical assistance to our customers. This is a permanent appointment with a full-time work schedule, offering challenging yet fulfilling work and the opportunity to join a diverse team that supports individuals and businesses after...
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Network Infrastructure Specialist
1 month ago
Herndon, Virginia, United States Acclaim Technical Services Full timeJob OverviewWe are actively seeking a highly skilled Network Infrastructure Specialist to join our Mission Technology Division in Herndon, VA. This is an exciting opportunity to leverage your expertise in designing and implementing advanced network systems.Job ResponsibilitiesThe selected candidate will be responsible for:Establishing overall strategic...
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Technical Infrastructure Specialist
5 days ago
Herndon, Virginia, United States Vets Hired Full timeJob Title: Technical Infrastructure SpecialistWe are seeking an experienced Technical Infrastructure Specialist to join our team at Vets Hired. As a key member of our IT department, you will be responsible for managing and maintaining the company's information technology infrastructure.Estimated Salary: $80,000 - $110,000 per yearThe successful candidate...
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Cloud Support Specialist
2 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Specialist to join our team. In this role, you will be responsible for providing technical support to our customers through various contact channels. You will apply advanced troubleshooting techniques to resolve customer issues and work with them to identify the root cause of problems.The ideal...
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Technical Support Expert
2 weeks ago
Herndon, Virginia, United States Twinn Intelligence Group Full timeWe are seeking a Technical Support Expert to join our team at Twinn Intelligence Group in Herndon, VA. With an estimated salary of $100,000 - $130,000 per year, this role offers exciting opportunities for career advancement and professional growth.Responsibilities:Provide technical support to clients via phone, email, or chatAnalyze and resolve complex...
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Technical Support Professional
2 weeks ago
Herndon, Virginia, United States Twinn Intelligence Group Full timeOverviewTwin Intelligence Group is a leading provider of innovative solutions. We are seeking a skilled Customer Support Specialist to join our team in Herndon, Virginia.
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Cloud-Based Software Specialist
4 days ago
Herndon, Virginia, United States Acclaim Technical Services Full timeAcclaim Technical Services is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any...
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Technical Software Specialist for Accessibility
4 weeks ago
Herndon, Virginia, United States Red Rock Government Services Full timeJob SummaryWe are seeking a skilled Application Developer to join our team at Red Rock Government Services. As a Technical Software Specialist for Accessibility, you will play a crucial role in ensuring that our software solutions meet the highest standards of accessibility and usability.About UsRed Rock Government Services is a leading software engineering...
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Cloud ML Specialist, Technical Lead
2 weeks ago
Herndon, Virginia, United States Amazon Full timeTechnical Lead, Cloud ML SpecialistAmazon Web Services (AWS) Professional Services is seeking a highly skilled Cloud ML Specialist to join our team in the US Federal sector. As a technical lead, you will be responsible for leading the design, development, and deployment of business software at scale using cloud-based technologies. You will work closely with...
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Technical Test Automation Specialist
1 week ago
Herndon, Virginia, United States TechnoGen Full timeJob Description:We are looking for a Technical Test Automation Specialist to join our team at TechnoGen. As a Technical Test Automation Specialist, you will be responsible for designing, developing, and maintaining automated test scripts using Selenium and Java.About the Company:TechnoGen is a leading technology company that provides innovative solutions to...
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IT Support Specialist
4 days ago
Herndon, Virginia, United States IT Partners,Inc Full timeJob OverviewAs an IT Support Specialist at IT Partners, Inc., you will be responsible for providing Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain.Salary: $65,000 - $85,000 per year, depending on experience.ResponsibilitiesRespond to trouble tickets and provide recommendations to resolve user issues...