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Property Operations Supervisor

2 months ago

Melbourne, Florida, United States WS Development Full time

Position Overview

The Facilities Manager is accountable for overseeing the operational aspects of the property, ensuring alignment with WS Development's core policies, vision, and values. The ideal candidate will demonstrate strategic leadership while being detail-oriented. In our dynamic work environment, adaptability and decision-making skills are essential. A strong commitment to customer service is crucial as we strive to meet the needs of our clients, tenants, and the surrounding community. The role involves extensive collaboration across various functions.

Key Responsibilities

  • Oversee daily operations of the property and its facilities, including but not limited to snow removal, landscaping, waste management, cleaning services, security, transportation, and maintenance of physical systems.
  • Organize and supervise the scheduling, execution, and documentation of preventive and corrective maintenance, ensuring all records are accurately maintained.
  • Develop a comprehensive 5-year capital improvement plan to sustain and enhance property assets, executing from proposal to completion.
  • Collaborate with construction and development teams to foster relationships with key municipal partners, including building code and fire safety officials.
  • Establish and maintain positive relationships with tenants, providing support as needed.
  • Work with tenants and their construction teams to facilitate a smooth onboarding experience.
  • Partner with internal teams to ensure the property is well-maintained and developed.
  • In conjunction with the General Manager, manage the Common Area Maintenance (CAM) budget, evaluating financial implications and selecting knowledgeable vendors.
  • Conduct assessments to inform long-term capital planning and budgeting.
  • Engage with insurance providers and lenders regarding property inspections.
  • Manage vendor relationships, including contracts and performance optimization.
  • Collaborate with the onsite team to nurture community relationships.
  • Stay informed about lease agreements to understand maintenance responsibilities and their impact on daily operations.
  • Perform regular property inspections to ensure optimal condition and address any operational issues promptly.
  • Oversee maintenance of shared HVAC and vertical transportation systems for common areas and select tenants.

Qualifications

  • Minimum of 5 years of experience in operations, facilities, or property management.
  • Ability to interpret blueprints, CAD drawings, and other technical documents.
  • Strong knowledge of maintenance and operational processes.
  • Demonstrated enthusiasm, initiative, and a robust work ethic.
  • Excellent organizational skills, capable of managing multiple large-scale projects simultaneously.
  • Effective communication skills, both written and verbal.
  • Strong sense of urgency and commitment to hard work.
  • Team-oriented mindset, willing to collaborate and seek input from others.
  • Positive, can-do attitude.
  • Focus on innovation, learning, and improvement.
  • High ethical standards and integrity.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Willingness to embrace new technologies.
  • Ability to adapt to changing circumstances.
  • Occasional travel may be required.
  • Availability for emergencies during evenings and weekends.
  • Curiosity and willingness to ask questions and seek solutions.

Education and Experience

  • Preferred experience in property management, construction, or retail management.
  • Experience in a fast-paced, evolving work environment.
  • A college degree is required.

About WS Development

WS Development, based in Massachusetts, is a mixed-use developer dedicated to creating vibrant spaces that people love. Our approach emphasizes art, science, and innovation, engaging communities with exceptional experiences tailored to our customers, tenants, and partners. Since our establishment in 1990, we have become one of the few vertically-integrated real estate firms, conceptualizing, owning, operating, and leasing over 100 properties, ranging from urban developments to lifestyle centers. With over 22 million square feet of existing space and an additional nine million square feet in development, we are among the largest privately-owned development firms in the nation.

At WS Development, we bring together innovative ideas and talented individuals to design, build, and manage some of the most beloved real estate projects across the country. Our culture blends entrepreneurial spirit with established practices, fostering an environment where creativity thrives.

We are committed to ensuring that every WS employee feels welcomed and valued, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, or life experiences.