Customer Service Representative

3 weeks ago


Miramar, Florida, United States Pridestaff - Plantation, FL Full time
Job Overview

Pridestaff - Plantation, FL seeks a skilled and experienced Dispatcher to manage daily operations. This individual will play a critical role in ensuring seamless delivery services and fostering excellent customer relationships.

About the Position:

  • Utilize specialized computer systems to monitor and track on-road activities of distribution drivers.
  • Collaborate with team members to accomplish special projects and enhance overall team performance.
  • Protect sensitive customer information by adhering to confidentiality protocols and data protection policies.
  • Maintain a secure and tidy workspace by adhering to health and safety standards.
  • Analyze potential delivery complications and adjust driver assignments accordingly.

Essential Qualifications:

  • Proficiency in MS Office applications, including Word, Excel, and Outlook.
  • Exceptional typing and word-processing abilities.
  • Proven ability to excel in fast-paced environments, prioritize tasks, and meet deadlines.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Superior phone etiquette and conflict resolution skills.
  • Bilingualism is desirable.

The annual salary range for this position is between $50,000 and $60,000, depending on experience. Prior approval from PrideStaff's management team is required before commencing employment.



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