Customer Service Representative
4 days ago
Job Title: Front Desk Receptionist
Job Summary: We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Fidelity Paper & Supply Corp. The ideal candidate will have excellent customer service skills, be able to multitask, and maintain a professional demeanor in a fast-paced office environment.
Key Responsibilities:
- Answer phones and operate a switchboard
- Route calls to specific people
- Answer inquiries about the company
- Greet visitors warmly and ensure they are comfortable
- Schedule meetings and conference rooms
- Ensure the reception area is tidy
- Coordinate mail flow in and out of the office
- Coordinate office activities
- Handle phone calls from customers and vendors
- Gather personal and insurance information
- Data Entry
- Arrange appointments
- Send email and faxes
- Collect and distribute parcels and other mail
- Perform basic bookkeeping, filing, and clerical duties
- Take and relay messages
- Update appointment calendars
- Schedule follow-up appointments
- Hand out Payroll to respected employees
Requirements:
- Customer service experience: 1 year (Required)
- Administrative experience: 1 year (Required)
- Typing: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Organizational skills: 1 year (Required)
Work Location: In person
Company Description: Fidelity Paper & Supply Corp is a national packaging company.
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