Customer Service Representative

4 days ago


East Hanover, New Jersey, United States Fidelity Paper & Supply Corp Full time

Job Title: Front Desk Receptionist

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Fidelity Paper & Supply Corp. The ideal candidate will have excellent customer service skills, be able to multitask, and maintain a professional demeanor in a fast-paced office environment.

Key Responsibilities:

  • Answer phones and operate a switchboard
  • Route calls to specific people
  • Answer inquiries about the company
  • Greet visitors warmly and ensure they are comfortable
  • Schedule meetings and conference rooms
  • Ensure the reception area is tidy
  • Coordinate mail flow in and out of the office
  • Coordinate office activities
  • Handle phone calls from customers and vendors
  • Gather personal and insurance information
  • Data Entry
  • Arrange appointments
  • Send email and faxes
  • Collect and distribute parcels and other mail
  • Perform basic bookkeeping, filing, and clerical duties
  • Take and relay messages
  • Update appointment calendars
  • Schedule follow-up appointments
  • Hand out Payroll to respected employees

Requirements:

  • Customer service experience: 1 year (Required)
  • Administrative experience: 1 year (Required)
  • Typing: 1 year (Required)
  • Phone etiquette: 1 year (Required)
  • Organizational skills: 1 year (Required)

Work Location: In person

Company Description: Fidelity Paper & Supply Corp is a national packaging company.



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