Business Systems Analyst
4 weeks ago
The University of New Mexico is seeking a highly skilled Senior Business Analyst to join its IT Applications Development Operations Team. As a key member of the team, you will be responsible for leading the intake process and workload operation of our critical enterprise application portfolio.
Key Responsibilities- Conduct business and technical analysis to support the mapping of critical processes both internal and external.
- Collaborate with campus partners to gather and document system and business requirements, including requirements traceability matrices.
- Coordinate applications workload monitoring, collaborating with the IT Applications Team, Leadership, and Requestors to schedule work, resources, and schedules.
- Support the governance process for projects, leading the intake workload management for the Development and Operations teams to ensure incoming requests are processed and routed to the appropriate team.
- Document all work in the knowledge base, leveraging different formats such as technical writing, diagrams, charts, and instructions to best communicate source material.
- Successful completion of at least 60 college-level credit hours or equivalent experience.
- At least 7 years of experience directly related to the duties and responsibilities specified.
- Strong communication, team, customer relations, and organizational skills.
- Experience working closely with customers to understand their needs and translating those needs into technical solutions.
- Ability to analyze complex issues from a business and technical perspective.
- ITIL Certification and/or Lean Six Sigma Certification.
- Familiarity with Agile methodology.
The University of New Mexico offers a comprehensive package of benefits, including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs.
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Business Systems Analyst
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