System Operations Analyst

4 weeks ago


Albuquerque, New Mexico, United States Encantado Technical Solutions Full time
Job Title: System Operations Analyst I

Encantado Technical Solutions is seeking a highly skilled System Operations Analyst I to support the IT program at a major national laboratory.

Responsibilities:
  • Monitor and analyze IT infrastructure performance and availability on a 24x7x365 basis.
  • Provide event, warning, alert, and alarm processing and management, coordinating resolution of messages.
  • Detect events collected by the Cyber Enterprise Management System (CEMS) across the Sandia computing environments.
  • Administer and support on-premises APC (Advance Persistent Cloud) Cybers Azure Stack private cloud platform.
  • Provide IT project and service management support and space coordinator space/facilities management.
Qualifications:
  • Proficient with MS Word, Excel, Outlook, Visio, and Power Point.
  • Experience working with ITSM/Smart IT Ticketing System.
  • Strong verbal and written communication skills.
  • Must be a U.S. Citizen.
  • Must possess a high school diploma plus 5 years of related experience.
  • Must be clearable at the DOE Q/L or Top Secret (TS) level.

Encantado Technical Solutions is an equal opportunity employer and welcomes applications from diverse candidates.



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