Retail Store Manager

4 days ago


East Hanover, New Jersey, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at HomeGoods. As a Key Carrier Supervisor, you will be responsible for leading a team of sales associates and ensuring the smooth operation of the store.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that every customer has a positive experience in the store.
  • Team Leadership: Lead and motivate a team of sales associates, providing coaching and guidance to ensure they meet their sales targets and provide excellent customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Problem Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
  • Communication: Communicate effectively with store management, sales associates, and customers to ensure seamless operations and excellent customer service.
Requirements
  • Leadership Experience: 1 year of leadership experience in a retail environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, sales associates, and store management.
  • Problem Solving Skills: Strong problem-solving skills, with the ability to identify and resolve customer complaints and issues in a timely and professional manner.
  • Team Management: Ability to lead and motivate a team of sales associates, providing coaching and guidance to ensure they meet their sales targets and provide excellent customer service.
  • Adaptability: Ability to adapt to changing situations and priorities, with a focus on providing excellent customer service and ensuring the smooth operation of the store.
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.



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