Senior Small Business Banking Consultant

1 month ago


Lansing, Michigan, United States Flagstar Bank, N.A. Full time

Job Summary: We are seeking a highly skilled Senior Small Business Banking Consultant to join our team at Flagstar Bank, N.A. As a key member of our Commercial Banking team, you will be responsible for meeting the needs of Small Business clients, managing and growing client relationships, and providing expert advice on financial management and products.

Key Responsibilities:

  • Meet with clients via telephone to assess their financial management practices and provide recommendations for products and services.
  • Manage and solve complex servicing issues for clients, maintaining a strong understanding of resources within Flagstar.
  • Proactively contact targeted clients to share the impact Flagstar can have on their Small Business and set up appointments for deeper conversations and financial reviews.
  • Facilitate credit requests within Consumer Bank thresholds and refer larger credit opportunities to the Commercial Bank.
  • Meet individual performance goals of revenue/profit growth matrix on a quarterly basis.

Requirements:

  • Undergraduate Degree, required.
  • 7 years of sales/client relationship management experience in banking/financial products, including significant experience with small business clients, required.
  • 7 years as a Small Business Banker, Business Banking Relationship Manager, or Branch Leader/Manager, preferred.
  • Formal credit training and small business banking sales training, preferred.

About Flagstar Bank, N.A.: Flagstar Bank, N.A. is a leading financial institution dedicated to providing exceptional banking services to individuals and businesses. We are committed to fostering a culture of innovation, teamwork, and customer satisfaction.



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