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Customer Care and Sales Specialist

2 months ago

Monroe, Louisiana, United States Massage Envy Full time

Position Overview:

Embark on a Rewarding Career Path

At Massage Envy, we are dedicated to fostering an environment where you can thrive while helping clients achieve their wellness goals. Our focus is on delivering exceptional service and expanding our member community.

Benefits and Compensation:

  • Attractive base salary with potential bonuses and commissions ($10-$13/hour)
  • Comprehensive Medical, Dental, and Vision coverage with employer contributions
  • 401(k) matching available after one year of service
  • Incentives for employee referrals
  • Access to an Employee Assistance Program
  • Flexible scheduling options to enhance work-life balance
  • Extensive training on products and services
  • 25% discount on all retail products

Ideal Candidates Will:

  • Possess a high school diploma (or equivalent) and have prior experience in retail or sales (preferred)
  • Exhibit strong analytical skills with proficiency in math and computer usage, along with the ability to handle multiple tasks
  • Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
  • Show an understanding of holistic wellness and have a basic knowledge of massage and skincare services

Daily Responsibilities Include:

  • Delivering exceptional customer service to ensure every client feels valued and appreciated
  • Educating clients on the benefits of comprehensive body care, promoting new services, and encouraging future bookings and retail purchases
  • Facilitating clinic operations by welcoming clients, managing appointments, handling phone inquiries, and addressing client concerns
  • Assisting in the growth and retention of the client base through both direct interactions and outreach efforts

Compensation:
$10-$13/Hour