Customer Care and Sales Specialist

2 months ago


Monroe, Louisiana, United States Massage Envy Full time

Position Overview:

Embark on a Rewarding Career

At Massage Envy, we are dedicated to fostering an environment where you can thrive while assisting clients in achieving their wellness goals. Our team is focused on providing exceptional service and expanding our member community to enhance the overall experience.

Benefits and Compensation:

  • Attractive base salary with additional bonuses and commissions ($10-$13/hour)
  • Comprehensive Medical, Dental, and Vision insurance with employer contributions
  • 401(k) matching program after one year of service
  • Incentives for employee referrals
  • Access to an Employee Assistance Program
  • Flexible scheduling options to promote work-life balance
  • Extensive training on products and services
  • Discounts on all retail products (25% off)

Ideal Candidates Will:

  • Possess a high school diploma (or equivalent) with prior experience in retail or sales preferred
  • Exhibit strong analytical skills, proficiency in mathematics, and computer literacy with the ability to manage multiple tasks
  • Demonstrate excellent interpersonal skills and the ability to build positive relationships with clients
  • Have a passion for holistic wellness with a basic understanding of massage and skincare services

Daily Responsibilities Include:

  • Delivering exceptional customer service to ensure clients feel valued and appreciated
  • Educating clients on the benefits of comprehensive body care, promoting new services, and encouraging participation in the Wellness Program
  • Facilitating clinic operations by welcoming clients, managing appointments, handling inquiries, and providing assistance
  • Contributing to the growth and retention of our client base through in-person interactions and outreach

Compensation:
$10-$13/Hour



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