Restaurant Operations Manager
3 weeks ago
As a Restaurant Supervisor at White Lodging, you will play a crucial role in ensuring the smooth operation of our restaurant. Reporting to the Restaurant General Manager, you will be responsible for managing daily operations, driving results, and delivering exceptional guest experiences.
Key Responsibilities:- Lead daily restaurant operations, ensuring seamless service delivery and guest satisfaction.
- Implement White Lodging's WLW procedures and training programs to drive excellence in service and operations.
- Maintain accurate records, including associate documentation and shift side work checklists.
- Prepare the restaurant for each shift, adhering to WLW scenography guidelines.
- Monitor service standards, dining times, and seating rotation to ensure efficient and equitable shifts.
- Develop and implement action plans to achieve department goals and objectives.
- Schedule associates using weekly forecasts and staffing guides.
- Perform REX and RAPs for assigned associates, ensuring timely completion and accuracy.
- College degree preferred.
- Experience in a training or leadership role, preferably in a high-volume restaurant environment.
- Strong organizational and planning skills, with ability to adapt to changing priorities.
- Excellent communication and interpersonal skills, with a focus on teamwork and customer service.
- Ability to work in a fast-paced environment, with a focus on delivering results and driving excellence.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Complimentary and discounted rooms for associates and their families.
- Employee Assistance Program (EAP) and 401(k) retirement plan.
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