Nutrition Care Patient Services Representative

3 days ago


Salt Lake, Utah, United States University of Utah Health Full time
Job Summary

We are seeking a highly skilled Nutrition Care Patient Services Representative to join our team at University of Utah Health. As a key member of our patient care team, you will play a vital role in ensuring that our patients receive exceptional nutrition care and support.

Key Responsibilities
  • Serve as a liaison between patients, doctors, nurses, and other healthcare professionals to ensure that nutritional needs are met.
  • Respond to patient inquiries and resolve any issues related to meal service, orders, and delivery.
  • Interact with patients to explain the Nutrition Care Services program, collect personal preferences, and record meal requests.
  • Deliver meals to patients and ensure that their dietary needs are met accurately and efficiently.
  • Manage special requests made by patients or their families and determine when to refer questions to nutrition care technicians, dietitians, or department supervisors.
Requirements
  • One year of customer service experience.
  • Ability to perform the essential functions of the job, including lifting, carrying, pushing, and pulling patients or objects.
  • Demonstrated communication and human relations skills.
  • Demonstrated knowledge of nutrition and ability to understand special diet orders.
Preferred Qualifications
  • Knowledge of medical terminology.
  • Food service experience.
Working Conditions

This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care.

This position may be standing and walking for sustained periods of time.



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