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Nutrition Care Patient Services Representative

2 months ago

Salt Lake, Utah, United States University of Utah Health Full time
Job Summary

We are seeking a highly skilled Nutrition Care Patient Services Representative to join our team at University of Utah Health. As a key member of our patient care team, you will play a vital role in ensuring that our patients receive exceptional nutritional care and support.

Key Responsibilities
  • Serve as a liaison between patients, doctors, nurses, and other healthcare professionals to ensure that nutritional needs are met.
  • Respond to patient inquiries and resolve any issues related to meal service.
  • Interact with patients to explain the Nutrition Care Services program, collect personal preferences, and deliver meals.
  • Input special nutrition requests into the nutrition software system accurately and efficiently.
  • Manage special requests made by patients or their families and refer questions to nutrition care technicians or dietitians as needed.
Requirements
  • One year of customer service experience.
  • Ability to work as a team player and as an individual.
  • Ability to handle customer issues or complaints.
  • Knowledge of nutrition and medical terminology.
  • Food service experience preferred.
Working Conditions

This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care.

This position may be standing and walking for sustained periods of time.

Benefits

University of Utah Health offers a comprehensive benefits package, including great pay, healthcare benefits from day one, a 401(k) retirement plan, and a work environment that values dedication, learning, and a work-life balance.