Customer Service Receptionist
2 weeks ago
Medical Facilities of America is in search of a dedicated Part-time Receptionist/Service Ambassador.
This role is dynamic and serves as the initial point of contact for our clients, both in-person and over the phone.
Key Attributes for SuccessTo excel in this position, candidates should possess a friendly demeanor and outstanding customer service abilities.
If you are committed to ensuring that our visitors receive a warm welcome, can manage administrative responsibilities, and have a passion for delivering exceptional service, we encourage you to consider this opportunity.
Responsibilities- Welcome and greet visitors
- Handle and direct incoming phone inquiries
- Maintain a clean and organized reception area
- Provide accurate information to clients in-person and via phone/email
- Update and manage client records
- Process and document payments
- Assist with various clerical tasks including filing, photocopying, and faxing
- Demonstrated experience as a Receptionist, Front Office Representative, or a similar position
- Familiarity with Microsoft Office Suite
- Practical experience with office machinery (e.g., fax machines and printers)
- Professional demeanor and appearance
- Strong written and verbal communication skills
- Ability to be resourceful and proactive in resolving issues
- Excellent organizational capabilities
- Proficient in multitasking and time management, with the ability to prioritize effectively
- Customer-focused attitude
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