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Parts Sales Associate

2 months ago

King, North Carolina, United States Genuine Parts Company Full time
Join Our Team as an Automotive Parts Consultant

At Genuine Parts Company, we pride ourselves on being more than just a parts retailer. We are a family of dedicated professionals committed to providing exceptional service to our customers.

As an Automotive Parts Consultant, you will be the welcoming face of our retail location, assisting customers with their automotive inquiries and needs.

You don’t need to be an expert mechanic, but a solid understanding of automotive components is essential. This role is perfect for those looking to advance their careers in the automotive industry, whether you want to specialize as a Parts Consultant or explore other opportunities within our organization.


Your Responsibilities:
  • Deliver expert advice and solutions to both retail and wholesale customers, whether in-person or over the phone.
  • Utilize your automotive knowledge to support fellow team members in addressing customer inquiries.
  • Provide exceptional customer service and foster positive interactions with every visitor to our store.
  • Engage with customers to create a welcoming atmosphere and enhance their shopping experience.
  • Employ technology, including computers and cash registers, to facilitate transactions and manage inventory.

This position is ideal for you if you:

  • Have a passion for assisting customers with their automotive parts and service questions.
  • Possess experience in the automotive sector or have a personal interest in repairing vehicles.
  • Are eager to learn about automotive parts and services, even if you lack prior experience.
  • Desire to be part of a team that encourages growth and career development.

Qualifications:
  • Valid Driver's License.
  • Prior experience in a parts retail environment or a strong willingness to learn.
  • High School Diploma or GED; technical or trade school education is a plus.
  • Excellent communication skills, both verbal and written.
  • Enjoy working in a dynamic retail setting.
  • Strong listening skills and a genuine empathy for customers.
  • Background in the automotive industry, heavy equipment, or related fields is advantageous.
  • Familiarity with inventory management systems is a plus.
  • Customer-centric mindset.
  • ASE Certifications are a bonus.

What We Offer:
  • A supportive and friendly work environment.
  • Competitive compensation and benefits package.
  • Comprehensive health benefits and 401K options.
  • A stable and reputable company with a family-oriented culture.
  • Opportunities for internal promotion and professional development.
  • Extensive training and ongoing support from leadership and your team.

If you believe this role aligns with your skills and aspirations, we encourage you to consider joining our team at Genuine Parts Company.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.