Cannabis Sales Associate

6 days ago


Charlton, Massachusetts, United States green gold group Full time
About the Role

We are seeking a knowledgeable and enthusiastic individual to join our team as a full-time Cannabis Sales Associate in our dispensary. As a key member of our team, you will be responsible for providing an excellent customer service experience and educating customers on our products.

Key Responsibilities
  • Provide a high-end customer service experience with a focus on customer engagement and education.
  • Maintain a comprehensive understanding of the legal cannabis industry from a medical and adult use standpoint.
  • Ensure proper, accurate record keeping with our tracking software and the State's online database.
  • Assist with the presentation of a well-stocked store front that is clean, safe and secure.
  • Accurately execute sales transactions via the point-of-sale system in an efficient manner.
  • Maintain a current understanding of trends and research in the cannabis industry and have the ability to help customers with up-to-date information and knowledge base.
  • Approach each customer interaction with a positive attitude, a welcoming tone of voice and effective communication skills.
  • Must be sensitive and empathetic to the needs of every customer.
Requirements
  • Must be 21 years of age or older.
  • Night and weekend availability mandatory for consideration.
  • Maintain ability to work a flexible schedule based on the needs of the business.
  • Ability to qualify for MA MTC/ME agent licensure.
  • Valid driver's license and/or reliable transportation.
  • Knowledge of local and state laws and regulations pertaining to medical and/or adult-use cannabis products.
  • High School Diploma or GED equivalent required.
  • Experience with point-of-sale systems and cash management with a focus on register accountability.
  • Deep understanding and passion for cannabis, cannabis accessories and the cannabis industry.
  • Strong attention to detail.
  • Excellent communication and customer service skills.
  • Professional, amicable demeanor.
  • Dependable and hardworking attitude.
Physical Requirements
  • Physical aptitude and health necessary to perform manual labor tasks required for the proper management of dispensary.
  • Ability to stand for long periods of time.
  • Ability to twist, stoop, reach, stretch, walk, carry boxes and perform repetitive motions.
  • Ability to lift up to 50 lbs. and push/pull up to 100 lbs.


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