Customer Care Specialist

3 weeks ago


Lake Worth, Florida, United States Gentle Pet Crossing Llc Full time
About Gentle Pet Crossing Llc

Gentle Pet Crossing Llc is a place of honor, dignity, and compassion. We provide a comforting, welcoming, and supportive environment while helping families plan their pet's afterlife care.

Job Description

We are seeking a compassionate and organized individual to join our team as an Operator and Driver. As a key member of our team, you will be responsible for operating the aquamation machine, processing client pets, and providing exceptional customer service during difficult moments.

Responsibilities
  • Operate the aquamation machine and process client pets with care and respect
  • Provide friendly, compassionate, and conscientious customer service to clients
  • Work well under pressure and on a tight schedule, being patient with upset families
  • Be flexible with last-minute changes in the schedule and provide immediate service
  • Assist with organized systems processes to maintain efficiency
  • Lift at least 50lbs and maintain a clean and organized work environment
Benefits
  • Full-time position with a 7-day workweek
  • Competitive hourly rate of $20
  • Company car for use on duty
About Us

Gentle Pet Crossing Llc is a full-service pet funeral home offering euthanasia services, pick-up services, and aquamation (water cremation). We strive to be the best and most trusted pet funeral home in our territories, providing a calm and respectful work environment for our team members.

We opened our first location in Lake Worth Beach, FL, in August 2020, and our second location in Port Saint Lucie in June 2022. We are currently recruiting strong team members to expand rapidly and offer the aquamation process and the only pet afterlife service with 5-star reviews.



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