Maintenance Manager

4 weeks ago

Canoga Park, California, United States GK Management Co., Inc. Full time
Job Summary

The Maintenance Manager is responsible for maintaining the overall appearance and maintenance needs of the community. This includes curb appeal, supervising the maintenance staff, coordinating make-readies and move ins/move out schedules, performing general maintenance repairs, conducting preventative maintenance, and overseeing the construction/rehabilitation needs of the apartment community.

The selected candidate will collaborate with the Community Manager to assist the leasing staff in achieving the overall occupancy goals and assist in resident retention by providing a quality living experience for the residents.

Key Responsibilities:

  • Direct and supervise the daily activities of the property's maintenance team, applying GK policies and procedures to all maintenance operations.
  • Prioritize work assignments and evaluate job performance of maintenance associates, ensuring all work is completed according to GK standards.
  • Collaborate with the Community Manager to coordinate the move-in schedule and ensure the timeliness and effective completion of all repairs in preparation for all new residents.
  • Perform, schedule, and supervise maintenance repairs throughout the property, including common area amenities, resident-occupied units, and vacant units in preparation for new resident move-ins.
  • Work with vendors to coordinate repairs, ensuring quality work is completed.
  • Assist the Community Manager in obtaining proposals from vendors as needed.
  • Manage open service requests through Onesite, completing work orders within 24-48 hours.
  • Communicate with the Community Manager regarding the status of work and any potential issues, reporting anything that may be a potential liability.
  • Budget and maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property.
  • Schedule, monitor, and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, drywall, exterior structural, and appliances.
  • Perform common area painting.
  • Conduct monthly lighting inspections and replacements of lights where needed.
  • Complete monthly and annual inspections on time, following up on any issues needing improvement.
  • Keep work areas, maintenance shops, storage areas, equipment clean, and well-organized.
  • Consistently maintain a clean and attractive environment around the leasing office, clubhouse, pool, and all common areas.
  • Pick up trash on the property and in common areas, including driveways, parking lots, curbs, trash receptacles areas, exterior hallways, breezeways, laundry rooms, mailrooms, and any other public areas.
  • Walk the property several times a day and pick up new debris, including pet waste. Ensure pet stations are stocked and emptied at all times.
  • Maintain the property's flowerbeds, plants, and grass area, including pool cleaning or routine pool maintenance (including pool furniture).
  • Maintain clean laundry rooms, mailrooms, doors, and light fixtures throughout the property, as directed.
  • Ensure policies and procedures, as well as safety and compliance expectations, are met.
  • Report to the Community Manager any inoperable vehicles on the property, leaks, mold, injury, criminal activity, and ensure an incident report is submitted immediately.
  • Provide safety training and instruction for newly hired maintenance associates.
  • Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies.
  • Respond promptly to resident complaints, concerns, and requests.
  • Provide input to the Community Manager for performance reviews for community maintenance associates.
  • Comply with GK Management career apparel requirements and require compliance of maintenance associates.
  • A flexible schedule to include weekends, evenings, and holidays.

Requirements:

  • Ability to interact effectively with management, co-workers, visitors, and residents.
  • Superior customer service skills.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Ability to work independently.
  • Ability to read/speak/write English language proficiently.
  • Intermediate computer knowledge.
  • Ability to perform professional-level maintenance services.
  • Knowledge of and ability to use simple tools and equipment.
  • Ability to understand budgets and maintain expenses in line with the budget.

Working Conditions:

The majority of the workday is spent indoors performing repairs inside of apartments and when performing computer-related work. Exposure to seasonal temperatures occurs during summer and winter months.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment and job sites can be loud.

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