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Wellness Program Coordinator

2 months ago

Alpharetta, United States Brickmont of Roswell Full time
Position Overview

Brickmont at Roswell is seeking a dedicated professional for the role of Assistant Director of Wellness.

Key Responsibilities:

  • Ensure compliance with company policies and procedures regarding Resident care.
  • Oversee and facilitate all services provided to Residents, including coordination with external health care providers as needed.
  • Conduct thorough assessments, negotiate service plans, and develop service schedules tailored to Resident requirements.
  • Guarantee timely assessments of Residents and appropriate billing based on those evaluations.
  • Recruit, train, and supervise Certified Nursing Assistants (CNA) and Personal Support Assistants (PSA).
  • Actively participate in filling scheduling gaps and provide support as necessary.
  • Maintain a high level of customer satisfaction within the residence.
  • Promptly address complaints, reporting findings and recommendations to the Executive Director.
  • Ensure effective follow-up communication with complainants and resolve substantiated issues satisfactorily.
  • Adhere to all regulations and standards related to Resident care, including State Regulations and OSHA guidelines.
  • Exhibit professionalism in interactions with Residents, families, colleagues, and the public.

Qualifications:

  • Valid Licensed Practical Nurse or Registered Nurse license in the state of employment or a compact license.
  • Possession of a valid driver's license.
  • Exceptional interpersonal skills, both written and verbal.
  • Minimum of three years of nursing experience, with a preference for management experience.
  • Proven ability to communicate effectively with Residents and staff.
  • Experience working with Seniors is preferred.
  • Demonstrated leadership and mentoring capabilities.
  • Maintain a respectful and professional demeanor with all stakeholders.
  • Strong organizational and project management skills with a keen attention to detail.
  • Excellent customer service abilities.
  • Capacity to work under pressure and meet departmental deadlines.

Benefits:

  • Medical, Vision, and Dental coverage.
  • Paid Time Off.
  • Company-sponsored Life Insurance.
  • Employee Assistance Program.
  • Unlimited referral bonuses for Employees and Residents.