Customer Service Representative

3 days ago


Alexandria, Virginia, United States Thompson Hospitality Full time

Job Summary

Thompson Hospitality is seeking a highly motivated and customer-focused Cashier/Point of Sale Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized workspace.

Key Responsibilities:

  • Provide excellent customer service and resolve minor complaints
  • Operate a cash register and process transactions accurately
  • Maintain a clean and organized workspace, including the checkout area and surrounding areas
  • Assist with duties in other areas of the store as needed
  • Monitor checkout stations to ensure adequate cash availability and staff appropriately

Requirements:

  • Ability to lift up to 30 pounds and stand for a normal shift, no more than 8 hours
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and operating a cash register

What We Offer:

  • A competitive benefits package, including health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) matching program
  • Tuition reimbursement and professional development opportunities

Equal Employment Opportunity:

Thompson Hospitality is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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