Customer Service Ambassador
4 weeks ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will play a vital role in ensuring customer satisfaction and building strong relationships with our customers.
Key Responsibilities:
- Address customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information about our products and services
- Utilize excellent communication skills to build trust and rapport with customers
- Work collaboratively with internal teams to resolve customer complaints and concerns
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and ability to think critically
- Customer-centric approach and commitment to delivering exceptional customer service
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
McDonald's Commitment to Diversity and Inclusion:
McDonald's Corporation and McDonald's USA, LLC are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
Accommodations:
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact us if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at McDonald's.
COVID-19 Safety Measures:
McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety of our customers and employees. We are following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick.
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