Customer Service Representative

3 weeks ago


Bellevue, Washington, United States Pizza hut Full time

Pizza Hut Job Description:

The Customer Service Representative is a key member of our team, responsible for delivering exceptional customer experiences through phone orders.

Key Responsibilities:

  • Answer phone calls within 3 rings, greeting customers with a smile
  • Follow phone script to explain specials and take customer orders
  • Enter orders accurately in the POS system and repeat for accuracy
  • Handle customer problems efficiently and in a friendly manner
  • Assist with cleaning and restaurant maintenance duties as needed

Requirements:

  • Attend work regularly and punctually
  • Wear a clean and proper company uniform
  • Complete training certification
  • Follow company policies and procedures
  • Able to verbally communicate with customers and visually read computer monitors

Work Behaviors:

  • Enthusiasm and a willingness to learn new skills
  • Commitment to providing excellent customer experiences
  • Team Player with a willingness to help other team members
  • Strong work ethic and attention to detail


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