Customer Service Representative
3 weeks ago
Pizza Hut Job Description:
The Customer Service Representative is a key member of our team, responsible for delivering exceptional customer experiences through phone orders.
Key Responsibilities:
- Answer phone calls within 3 rings, greeting customers with a smile
- Follow phone script to explain specials and take customer orders
- Enter orders accurately in the POS system and repeat for accuracy
- Handle customer problems efficiently and in a friendly manner
- Assist with cleaning and restaurant maintenance duties as needed
Requirements:
- Attend work regularly and punctually
- Wear a clean and proper company uniform
- Complete training certification
- Follow company policies and procedures
- Able to verbally communicate with customers and visually read computer monitors
Work Behaviors:
- Enthusiasm and a willingness to learn new skills
- Commitment to providing excellent customer experiences
- Team Player with a willingness to help other team members
- Strong work ethic and attention to detail
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